Terms and Conditions

EXPRESS PLUMBING SERVICE, INC. DBA EXPRESS PLUMBING HEATING & AIR

Last Updated: January 22, 2025

1. Introduction

These Terms and Conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with these Terms, the provisions of those additional contracts will prevail.


2. Binding Agreement

By accessing, using, or registering on this website, you agree to be bound by these Terms and Conditions. Your use of this website implies knowledge and acceptance of these Terms and Conditions. In some cases, we may require you to explicitly agree to these Terms before accessing certain services or making a purchase.


3. Intellectual Property

3.1 Ownership

All copyrights, trademarks, patents, and intellectual property rights related to this website and its content are owned or controlled by Express Plumbing Service, INC. or its licensors.

3.2 Restrictions

Unless expressly permitted, you may not:

  • Copy, reproduce, distribute, modify, or sell any content from this website.
  • Use the website content for commercial purposes without written permission.
  • Reverse engineer, decompile, or disassemble any part of the website.

4. Newsletter

You may forward our newsletter electronically to others who may be interested in our services, but you may not alter or misrepresent any content contained therein.


5. Third-Party Links & Services

This website may contain links to third-party websites. Express Plumbing Service, INC. is not responsible for the content, privacy policies, or practices of third-party websites. Use of third-party services is at your own risk.


6. Responsible Use

By accessing our website, you agree:

  • To use it only for lawful purposes.
  • Not to use, upload, or distribute malicious software.
  • Not to engage in data mining, scraping, or unauthorized data collection from our site.
  • Not to attempt to hack, disrupt, or interfere with the website’s operations.

Violation of these terms may result in termination of your access and possible legal action.


7. Refund and Return Policy

7.1 Five-Day Right to Cancel

The Home Improvement Contract (“Contract”) is between Express Plumbing Service, INC. DBA Express Plumbing Heating & Air (“Contractor”) and the Buyer, covering the work detailed in the agreement.

Notice of Five-Day Right to Cancel:
You, the Buyer, have the right to cancel the Contract within five (5) business days. You may cancel by submitting a written notice via email, mail, or fax to our business address before midnight of the fifth business day after receiving a signed copy of the Contract. The notice must include:

  • Your full name
  • Address
  • Date of receiving the signed contract

If canceled, the Contractor must refund all payments made within 10 days of receiving the cancellation notice. You must return any goods delivered in their original condition or follow the Contractor’s instructions for returning them at the Contractor’s expense.

If you fail to return goods or do not allow the Contractor to retrieve them within 20 days of cancellation, you may be responsible for the cost.

7.2 Right of Withdrawal

You have the right to withdraw from this contract within five (5) days without giving any reason. To exercise this right, you must inform us via a clear written statement (e.g., mail, fax, or email). If you use electronic communication, we will acknowledge receipt of your withdrawal.

7.3 Effects of Withdrawal

Upon withdrawal, we will refund all payments received, including standard delivery costs (excluding extra charges for premium delivery services), within five (5) days. Refunds will be issued using the same payment method unless you agree otherwise.

If you requested service performance during the withdrawal period, you will be required to pay for the portion of the service already provided.


8. Idea Submission Policy

Do not submit any ideas, inventions, or proprietary information unless we have signed an agreement regarding intellectual property or a non-disclosure agreement. If you submit content without such an agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, and distribute it.


9. Termination of Use

We reserve the right to modify or discontinue the website, or your access to it, at any time without notice. We are not liable for any loss resulting from your inability to access content, services, or features you have relied upon.


10. Warranties and Liability

10.1 No Warranties

Our website and content are provided “as is” and “as available.” We do not guarantee:

  • That the website will always be available, error-free, or secure.
  • That information on the site is complete, accurate, or up to date.
10.2 Limitation of Liability

We will not be liable for any damages (direct or indirect) arising from:

  • Website interruptions or downtime.
  • Errors or inaccuracies in the content.
  • Loss of data, revenue, or business opportunities.

Our total liability for any claim related to this website shall not exceed the total amount paid for any products or services purchased from us.


11. Privacy

To access our website or services, you may be required to provide personal information. By using our website, you agree that the information you provide is accurate and that we may use it in accordance with our Privacy Policy


12. Export Restrictions & Legal Compliance

Access to our website is prohibited from locations where our services or content violate local laws. You agree to comply with all applicable U.S. export laws when using our services.


13. Assignment

You may not transfer or assign your rights under these Terms without our written permission.


14. Breaches of These Terms

If you violate these Terms, we may:

  • Suspend or permanently ban your access.
  • Report your actions to authorities.
  • Pursue legal remedies.

15. Indemnification

You agree to indemnify and hold Express Plumbing Service, INC. DBA Express Plumbing Heating & Air harmless from any claims, damages, or expenses arising from your violation of these Terms.


16. Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of our rights.


17. Language

These Terms are written in English. All communications and agreements will be conducted in English.


18. Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy , constitute the entire agreement between you and Express Plumbing Service, INC. regarding your use of our website.


19. Updating These Terms

We may update these Terms periodically. Your continued use of the website after any changes constitutes acceptance of the revised Terms.


20. Choice of Law & Jurisdiction

These Terms are governed by the laws of the State of Idaho, United States. Any disputes shall be resolved in the courts of Idaho.


21. Contact Information

This website is owned and operated by:

Express Plumbing Service, INC. DBA Express Plumbing Heating & Air
[Insert Business Address]
[Insert Contact Email]
[Insert Phone Number]


22. Download Terms

You may download these Terms and Conditions as a PDF for your records.

Contact Our Plumbers Near You

If you’d like to request more information about our services or team, we’re always glad to speak with you and learn how we can help. Please contact us today!